Program avaya partner auto attendant

If it says "2 Not Assigned", press 1 to change it. Set the number of rings before the mailbox picks up by dialing , and then the number of rings, up to 7. If they are flashing or fluttering, press each line to cycle through the settings Immediate, Delayed, No Ring until they are all solid. Press Feature and dial 00 to exit. Record an appropriate outgoing message, and you should be good to go.

Similiar problem. We recently lost power. When we came back the programming of entire Partner 2 system is gone. I can deal with that but one thing I can't fix is how the phone system is answering incoming calls. A person calls in, rings ONCE on all phones 10 , then a message comes on to the caller, "your call is being transferred to the receptionist", the music on hold plays for caller, then the receptionist console rings.

Driving me crazy how to fix it. What am I missing? Thanks, Rick. If the voicemail is a full card and not the PCMIA card in the front of the processor, you need to turn off ringing on the voicemail card ports. There will be six assigned to the card. Call each extention on that card to find out ports are actively answering and go to central phone programming and press the line keys until they flash rapidly.

That should fix the problem. Tags avaya , partner - 18d Thread Tools. All times are GMT The time now is PM. Avaya Support Forums - Archive - Top. Mark Forums Read. Thread Tools. Join Date: Sep Posts: 1. Avaya Partner Automated Attendant Hi, all!

Find all posts by coope Join Date: Apr Posts: Find all posts by thiel2. Join Date: Nov Posts: 5. Similiar problem We recently lost power. Select it, then login as Administrator. To the right of the screen is the management pane, where you can create new time profiles, or make changes to the time profiles.

Here, select the folder icon to create a new time profile. My suggestion is to name this time profile with the same name that you plan to give the Auto Attendant. The easiest and most memorable naming convention is using the name of the event for which the time profile and Auto Attendant will apply. The title of the management pane should change to the name of the new time profile.

In the Recurrence Pattern pane, a calendar will appear. Here, you can double-click the day or multiple days to which this time profile should apply.

Selected days will appear in gray. If multiple days apply to this profile, but have different start and end times, you can add multiple calendar profiles to ensure the dates are correct.

This would apply for events that start mid-day on one day and continue for full days afterward. In the Auto Attendant pane, right-click and create a new Auto Attendant. Name the Auto Attendant the same as its related time profile.